Ticketless by UrbanThings at Transport Ticketing Global

Last week, the UrbanThings team exhibited at the Transport Ticketing Global Conference at Old Billingsgate, London.

The ticketing conference brought together almost 1000 attendees for two days of networking, presentations and exhibitions. It’s the largest ticketing and public transport conference in the world, providing a massive opportunity for UrbanThings to meet operators, innovators and industry experts.

Carl Partridge, CEO at UrbanThings and Luke Taylor-Sales, Head of Customer Experience at Brighton & Hove Buses on stage.

Day one saw UrbanThings’ CEO Carl Partridge present on the main stage to a packed audience of delegates. Joining him was Luke Taylor-Sales, Head of Customer Experience from Brighton & Hove Buses. Through our relationship with Go-Ahead Group, UrbanThings and Brighton & Hove Buses will be partnering alongside Ticketer to perform the UK’s first CiBo trial integrated with an ETM. 

Carl spoke about how the ticketing industry is now ready to make the move from hardware to software. “Our ambition is to reduce friction in payments for public transport” said Carl. “Each passenger is carrying a bluetooth aware, biometrically secure ticket validator in their pockets. Why not use the technology your passengers already own?” Carl’s sentiments were backed up with strong data from Brighton & Hove Buses. “Since the launch of mobile ticketing, we are selling 70,000 tickets per week through our mobile channel. This is a great endorsement from our customers saying how they want to pay for their travel” said Luke. 

Ticketless Ted makes an appearance

Over in the exhibition hall, the UrbanThings team were able to give live demonstrations of the Ticketless app on a giant 27 inch smartphone (which sat alongside the equally giant Ticketless Ted). Many attendees popped over to the UrbanThings stand to view the passenger app, get a full end-to-end demonstration of the Ticketless cloud-based back office, and to also “Spin-to-win” Ticketless Ted by playing our Wheel of Tickets game.

Ticketless Ted will draw a winning name at random later this week, and head off to his new home in due course.

About Ticketless™

UrbanThings’ UK government-backed product Ticketless, is an innovative mobile-ticketing platform for public transport. It enables operators to lower their costs by removing on-vehicle hardware. The system will ultimately move from a CiBo model to full BiBo (Be-in, Be-out) technology using Bluetooth beacons. The CiBo trial in partnership with Brighton & Hove buses and Ticketer will begin in March 2019.

Ticketless by UrbanThings wins at The Billion Journey Project

We are thrilled to have won Cohort’s Choice at Go-Ahead’s The Billion Journey Project, Demo Day Awards, for our mobile-ticketing product Ticketless.

Back in July, UrbanThings joined Go-Ahead’s 8-week transport innovation programme, The Billion Journey Project. Operated by Go-Ahead, the project is the UK’s largest transport accelerator hub and has been developed to help scale-ups grow into the rail and bus industry. Consequently, these innovations can then be passed down to the passengers. Under the mentorship of the Go-Ahead team, UrbanThings completed the programme in early September. We’re excited to announce that we were awarded one of the two big prizes; the Cohorts Choice Award at the accelerators prestigious event at Huckletree, White City on September 19th..

After excellent presentations from the programme’s cohort of ten innovative transport companies, Go-Ahead also announced that they had selected a small number of these companies to work with their subsidiaries. As a result of being in the programme, we’re immensely proud that we’ve been chosen to continue working with GoAhead. UrbanThings will be partnering with Brighton & Hove Buses, and Ticketer to perform the UK’s first CiBo trial integrated with a ticket machine.

Go-Ahead Chief Executive, David Brown presents Carl Partridge, CEO UrbanThings with Cohort’s Choice Award

UrbanThing’s CEO Carl Partridge is pleased with the programme and the end result. “The Billion Journey Project has been a massive opportunity for us to build relationships with operators, innovators, and industry experts. We’re delighted for our product Ticketless to have been recognised by our peers in this way, and similarly wish them the best of success. UrbanThings is tremendously excited about the upcoming CiBo (Check-in, be-out) trial. We are very grateful for all the support we’ve received from the team and mentors at the Billion Journey Project.”

About Ticketless™

UrbanThings’ UK government-backed product Ticketless, is an innovative mobile-ticketing platform for public transport. It enables operators to lower their costs by removing on-vehicle hardware. The System will ultimately move from a CiBo model to full BiBo (Be-in Be-out) technology using Bluetooth beacons. The CiBo trial in partnership with Brighton & Hove buses and Ticketer will begin in March 2019.

DroidCon 2018: What our team learnt

Richard and Matt from our Android team were out and about last week visiting DroidCon London. They’ve been finding out all the latest news and advancements in the exciting world of Android Development.

DroidCon is the biggest Android Developers event in London, attracting delegates from across UK and Europe. We came to learn what’s new, and what might be worth pursuing in our own R&D; We were not disappointed.

DroidCon is a huge event. The Business Design Center in Islington is an excellent venue to showcase exhibiting companies and attend presentations and workshops. We attended the VIP Keynote by the always entertaining Chet Haase and Romain Guy from Google. They spoke about the evolution of garbage collection on Android. They showed how developers can spend more time focusing on good code and avoiding allocations – something we already do at UrbanThings.


What we learnt

In amongst all the networking, photo challenges and the drones whizzing about above our heads, there were some excellent presentations and panel discussions that are relevant our smart ticketing product, Ticketless™.

Our biggest takeaways this year included: a very interesting approach to state machines from Mounir Boudraa. It uses a small fledgling library called Flow, which takes advantage of Kotlin to makes a safer implementation that gains compiler support. Another noteworthy talk surrounded the whole JetPack suit as it stabilises and matures.

We also managed to catch a talk by Jake Wharton (Google) via the event “skillcast” recording service. I met him at DroidCon last year and got to find out about some of the exciting things coming up over a quick pint. Subsequently this year, it was great to hear how those projects have developed. He spoke on how Dagger can help lighten the issue of dependency management, and the functionality provided by libraries which are built on top of it. We’re looking forward to implementing these ideas ourselves.

There is a definite feel of community at DroidCon due to much of the event is supported by volunteers. It’s invaluable to developers such as myself and Matt to network and share ideas with people in the industry. As a result, I always leave DroidCon feeling inspired and excited about what I’ve learnt and how it can be implemented for Ticketless at UrbanThings.

Richard Green is the Android Technical Lead at UrbanThings.

Smart ticketing platform Ticketless™ launches in Germany

It’s a big day over here at UrbanThings! We’ve officially launched our smart ticketing platform Ticketless™ in the German city of Detmold. At the beginning of the year, we partnered with  IVU Traffic Technologies and German transport operator Stadtverkehr Detmold (SVD), and set our sights on delivering Ticketless into Germany. This week, we’re delivering on that vision and have released the city’s first smart ticketing app following a successful beta trial. 

What is our Smart ticketing solution Ticketless™?

UrbanThings’ UK government-backed product Ticketless, is an innovative mobile-ticketing platform for public transport. It allows passengers to purchase tickets and access real-time travel information all within a white-labelled app. Operators can lower their costs by removing on-vehicle hardware, and expensive paper tickets or smartcards. The real-time data provides operational insights so transport companies can subsequently save money by optimising their fleet.

“It’s so exciting that we can announce the public launch of our first customer” said Carl Partridge, CEO of UrbanThings. “It’s a huge step forward for the company and we are very grateful for the support from our partners. Their forward-thinking nature has been invaluable in facilitating the launch. We’re looking forward to taking the next step with them in smart ticketing.”

Wolfgang Janz, Managing Director of SVD said “The Ticketless app has proven to be a very attractive product for city traffic Detmold and is very well suited to offer a simple ticketing on a mobile phone. The app was quickly introduced  thanks to the professional and dedicated project management of UrbanThings and IVU. With the planned expansion, the app will quickly become the central component of the digital sales strategy of the city of Detmold

What’s next for Ticketless?

This is the first step for Ticketless using a check-in be-out (CiBo) model. The smart ticketing system will ultimately move from a CiBo model to using full BiBo (Be-in Be-out) technology with Bluetooth beacons. UrbanThings will be partnering with Ticketer and Brighton & Hove Buses to perform the UK’s first Bluetooth Beacon trial with an integrated ticket machine. The CiBo smart ticketing trial will begin in March 2019.